Hledaná pozice
Místo práce: Brno (informace o místu práce: Brno)
Mzda: 42000 - 46000 Kč za měsíc
Náplň práce, pravomoci a zodpovědnosti
Do you speak advanced German? Do you have experience from customer service and are you interested in HR? Would you like to work from home?
If yes, we are looking forward to your CV!
Job tasks:
- First point of contact for employees and managers via phone, email or chat
- Log contacts into case management system
- Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures
- Escalate queries that cannot be resolved
- Identify gaps in the supporting documentation and cooperate on improvement of processes
- Reporting
Start: asap
Location: Prague 8 and home office/fully remote
Contract for one year with possibility of prolongation.
Working schedule: full time (40 h/w)
Jiné výhody
- 5 weeks of paid holiday
- Meal vouchers/home office allowance
- Multisport card
Požadavky na zaměstnance
Osobnostní předpoklady a dovednosti
- Fluent English and advanced German (B2)
- Previous experience with customer service
- Solid command of MS Excel and Word
- Willingness to work in shifts
- Pro-active and communicative personality
- Necessary to work in the Czech Republic
Inzerující společnost
Další nabídky práce
Práce v oboru: Lidské zdroje a personalistika
Lokality: Brno
Zdroj nabídky: Dobrá práce
