Customer Service Representative with English

Náplň práce, pravomoci a zodpovědnosti

Are you looking for a new experience in customer service? Would you like to become a part of an international company? Do you have a fluent English? Then this job might be the perfect choice for you!

Main responsibilities:
- Primarily assigned to online / electronic activities without the inbound customer interactions.
- Responsible for monitoring and processing offline customer orders and requests.
- Manages product and service complaints forms from customers: monitoring and processing offline customer complaints and warranties.
- Ensures a correct offline order management: Quotations, Orders, Deliveries and Invoices.
- Owns the billing process: correct invoicing, conducts invoice rectifications requested by customers.

Start: Immediately
Location: Prague - Palmovka

Jiné výhody

- possibility of home office
- contribution into retirement plan
- meal allowance
- 5 weeks of holiday
- sick days
- Multisport card
- Cafeteria
- friendly environment

Osobnostní předpoklady a dovednosti
- Advanced English
- Excellent communication skills in writing
- Knowledge of SAP is advantage
- Detail oriented and precise
- Skilled with Microsoft Office

Práce v oboru: Administrativa

Lokality: Praha