Místo práce: Praha-Karlín (informace o místu práce: Hlavní město Praha)
Mzda: 95 000–110 000 Kč/měsíc
Náplň práce, pravomoci a zodpovědnosti
Due to the expansion of the activities of our important client, operating in the field of outsourcing business solutions, I am looking for a suitable candidate for the position:
Senior team manager with Italian/Spanish
What will you be working on:
The main scope of work will be set up strategy, business priorities, objectives, and initiatives for the department. Drive global and local transformation projects and continuous improvement
Job description:
• Drives KPIs delivery (NPS, associates’ turnover, financial targets, productivity, revenues…) as well as operational delivery (overtimes, vacation management, HO, DPC, DPP…)
• Manages leadership and functional skill development of Managers and team members, provides coaching and mentoring
• Drives strategic workforce management
• Proactively suggests and drives discussion on BPI initiatives and acts on them according to lean principles
• Leads daily operation of Client Service team members mainly with a support of Managers
Requirements:
• University degree or equivalent working experience
• Minimum 5 years of experience in a leadership role
• Business processes improvement experience is a plus
• Experience in setting strategies, policies and budget planning
• Fluency in English,
• Fluency in Spanish or Italian
We offer:
• work for a major foreign company with guaranteed stability and dynamic growth
• motivating financial evaluation + bonuses + benefits
• cooperation on interesting projects
• use of foreing languages on a daily basis
• the opportunity to participate in changes that will affect the operation of the entire department
• modern working environment
If you are interested, please send your CV to the contact below.