OLYMPUS - CUSTOMER SERVICE WITH GERMAN

Náplň práce, pravomoci a zodpovědnosti

Do you know Olympus? I bet you do! Now you have an opportunity to join this successful company. Olympus's team focusing on customer support of German-speaking countries is looking for a new awesome colleague. You just need to be an English and German fluent speaker and be a positive person. And if you are a fan of photography and cameras, then Olympus's door is open even wider for you. You will be responsible for: –Communication with customers via phone or e-mail –Answering technical questions about the camera's settings, explaining functionality, giving advice (you don't have to worry, you will be well-trained) –Informing customers about products and services provided by Olympus –Solving basic customer's issues –Attending various courses (to improve communication, language or technical skills)

Jiné výhody

Benefits: –Full-time job with an unlimited contract in stable company such as Olympus –International team and friendly colleagues –Intense training lasting 6 - 8 weeks –25 days of vacation –3 sick days –Public transport allowance –Paid language courses (including Czech for foreigners) –A canteen within the company area –VIP health care and pension scheme –Subsidized massages –Fitness in the building –Relaxing room in the building –Discount for the company's products or you can borrow company's products out of business hours –Working hours: Monday - Thursday 9:00 - 18:00; Friday 9:00 - 16:45 –No shifts, free weekends! –Location - Prague 6

Osobnostní předpoklady a dovednosti
What do we expect from you? –Fluent German and English - you will support German-speaking countries but internal communication is in English –Experience from the customer service field - it's an advantage but not necessary and that's why this position is suitable for graduates or juniors as well –You love communication with people and helping them to find solutions on their problems –At least a little bit of interest in photography or cameras :-)

Práce v oboru: Administrativa, IT, Zákaznická podpora

Lokality: Hlavní město Praha