Call Operator, IT/Technical Support Specialist, Technician
Místo práce:
Druh pracovního poměru: full-time
Náplň práce, pravomoci a zodpovědnosti
Location: Athens, Greece
Role: Customer Service & Technical Support
Employment Type: Full-Time_8hrs per day / 5 days per week (Rotating Shifts)
• To efficiently and effectively service customers or prospective customers via Inbound calls, chatting and email in both Dutch and English.
• To resolve customer support related issues and provide clients with proper solutions to their concerns.
• To deliver excellent service to the customer in a professional, positive, and timely manner.
• To build customer relationships-earn their loyalty and trust by being polite and helpful.
Candidate’s Profile:
• Fluent in Dutch and English (both in written and verbal skills)
• Exceptional customer service orientation
• Ability to absorb information quickly
• Ability to handle stressful situations
• Advanced tech skills and familiarity with new technologies
Jiné výhody
We Are The Only Company In Greece Nowadays That Is Offering:
• Exceptional monthly salary (More than twice a Greek speaker is earning nowadays)
• Joining Bonus in ticket restaurant vouchers
• Monthly performance bonus
• Extra Payment for overtime, Sundays and Greek holidays
• 2 Extra salaries per year (Christmas – Easter – Summer )
• Bonus for referring new colleagues
• 20 days off annual paid holiday
• Amazing relocation package : airplane tickets - transportation from Airport - 2
Weeks free accommodation-Real Estate Agency Help
• Special discounts and offers for all employees
• Training using the latest technology
• Ongoing IT and soft skills training provided by our specialists keeping you updated
• Opportunities to develop your career
• Health insurance coverage
• International, multicultural modern working environment
• Casual dress code
• In-House doctor and examination center
• Location easy to reach by public transportation
• Free Greek courses if you want it
• Employee relations team to help new hires integrate in the Greek lifestyle and culture
• Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc
You may send your CV via mail at “apply_cv@gr.teleperformance.com” or upload it directly in our database “https://careers.teleperformance.gr/en-US/search”
For more information please contact us via: https://www.facebook.com/tpjobgreece/?fref=ts
Learn more about our multicultural TP Greece family:
https://www.teleperformance.com/en-us/greece/about-us
https://www.youtube.com/watch?v=ig48npam8aM&t=10s
https://www.facebook.com/TeleperformanceGreeceOfficial/?fref=ts
https://www.youtube.com/watch?v=LxnhjaO_TCM
https://www.youtube.com/watch?v=J0T8oN2E3hU
https://www.youtube.com/watch?v=yAMJsWmzuv8&t=7s