Customer Service Specialist with French and English

Náplň práce, pravomoci a zodpovědnosti

Ref. č.: 20-28-245376. You have an opportunity to join a large project and support a brand new HR HUB for one of the most well-known and successful global brands. Customer Service Specialist with French and English Receive inbound inquiries Fully document and track all cases Escalate client service issues to senior colleagues Respond to requests / inquiries from customers Continuously improve call handling skills, systems knowledge, and communications skills Contribute positively to a knowledge sharing environment Interact and interface with customers, vendors, service providers, and other third parties

Jiné výhody

Flexible working hours 5 weeks of vacation MultiSport Card Meal Vouchers Life and Accident insurance Sickdays Contribution for Illness Leave Contribution for Language Study Contribution for Prague Public Pension contribution Flexi Passes Location: Prague (close to metro station)

Osobnostní předpoklady a dovednosti
You are fluent in French both spoken and written form. You have advanced English. You have very good communication skills and attention to detail. You know how to use PC (mainly Outlook, Word and Excel should be in advanced level).

Práce v oboru: Zákaznická podpora

Lokality: Hlavní město Praha, Praha-východ, Praha-západ