Hledaná pozice
IT/Technical Support Specialist
Místo práce:
Druh pracovního poměru: plný úväzok
Termín nástupu: 12/01
Náplň práce, pravomoci a zodpovědnosti
Workster is partnering with a global leader in customer experience management to recruit Czech-speaking Customer Support Agents for world-renowned gaming and betting brands.
This is your chance to turn your passion for gaming into a career abroad! Join an international team based in Varna, Bulgaria – one of Europe's most dynamic seaside cities – and be part of an industry that's constantly growing, evolving, and redefining entertainment.
As a Player Experience Specialist , you'll be the friendly face behind the screen, helping Czech-speaking players enjoy a seamless gaming journey.
️ Support customers with account setup, verification, payments, and bonus-related queries.
Communicate via chat and email (and later possibly by phone or social media).
Solve issues quickly and efficiently, ensuring every player leaves with a smile.
️ Build trust with customers through clear, empathetic, and personalized communication.
Share insights to improve internal processes and enhance the overall player experience.
Czech native level and good English skills (B2+) .
Excellent communication and problem-solving skills.
Interest in gaming or sports – or simply curiosity to learn more!
Positive attitude, empathy, and adaptability in a multicultural team.
Previous customer service experience is an advantage, but not a must.
Jiné výhody
The Offer
️Full relocation package from the Czech Republic to Bulgaria– everything is taken care of by the company!
Paid flight tickets,airport pickup, and21 days of hotel accommodationon arrival.
Local support with paperwork, finding an apartment, and settling in.
Stable international careerin one of the world's largest CX companies.
Paid training & continuous learningto help you succeed and grow.
On-site work in Varna, just minutes from the Black Sea coast.
Competitive salaries, benefits, and career developmentin a growing global organization.
Multicultural and friendly team environmentwhere you can build lifelong connections.
Požadavky na zaměstnance
Minimální požadované vzdělání: stredoškolské s maturitou
Znalosti
Inzerující společnost
Stručná charakteristika společnosti
Workster is an international talent acquisition agency connecting companies with top professionals across Europe. With a presence in key markets, we specialize in delivering tailored recruitment solutions at scale.
Hlavní oblast působení společnosti
Sprostredkovanie práce a personálne poradenstvo
Počet zaměstnanců
25-49 zamestnancov
Další nabídky práce
Práce v oboru: IT
Lokality:
Zdroj nabídky: Profesia
