Nabídka pracovní pozice od 18. 4. 2024 není aktivní.
Hledaná pozice
Místo práce: Praha (informace o místu práce: Praha)
Požadavky na zaměstnance
Osobnostní předpoklady a dovednosti
Are you ready to make a real impact in the healthcare industry? Our client is creating next-generation technology and services that positively impact millions of lives. We are looking for a passionate Health Services Specialist to join a talented team of professionals from diverse backgrounds and international experience. You will be at the forefront of this mission by answering inbound calls from healthcare providers and providing crucial support. Let's work together to make a difference in the world of healthcare!
daily, you will be responsible for:
* handling a high volume of calls in a fast-paced call center setting
* providing first-call resolution by fully comprehending the provider's needs through insightful questioning
* working closely with healthcare providers and their office staff to ensure that all requests are accurately recorded in the systems
* offering valuable guidance to providers on their patient's eligibility, coverage, denied claims, and appeals processes
* educating providers on how to minimize errors and provide optimal support for their patients during the appeals process
who we are looking for:
* previous experience in customer care/service in healthcare, insurance, pharma, or any other related industry
* fluent in English (strong communication skills in both written and verbal form)
* ability to work independently, organize, and prioritize tasks effectively
* excellent customer service skills and general computer literacy
what we offer:
* 5 weeks of vacation + personal days off
* annual bonus
* 1 paid day off for your volunteerism per year
* Sodexo Gastro Pass Card with no contribution
* Flexi Pass Card per month or Multisport Card
* cell phone and a plan for unlimited personal use as well
* parental benefits
* virtual hospital service uLekare.cz
* Ginger Emotional Support app (www.ginger.com)
* Carrott - support on family forming journey (www.get-carrot.com)
* fresh fruits and office breakfasts
* office events-workshops, tournaments, competitions, raffles, team buildings
instructions
Do you have any questions about the position first?
Or you can just apply for a job offer, send us your cv, and we will contact you with more details.
To see all our open positions, go directly to www.randstad.cz
Další nabídky práce
Práce v oboru: Administrativa
Lokality: Praha
Zdroj nabídky: Dobrá práce
