Nabídka pracovní pozice od 27. 3. 2023 není aktivní.
Hledaná pozice
Místo práce: Praha (informace o místu práce: Praha)
Požadavky na zaměstnance
Osobnostní předpoklady a dovednosti
Are you fluent in English and your passion is to be helping customers? In case you love to communicate with people and are an open-minded person, come to work with our client, an international multiethnic company located in Prague. You can choose your specialization - we offer a focus on quality, processes, health, or internal helpdesk position, all with the goal to improve our clients' experience. Come to join our team of professionals with international practice.
A day in the life
* answering a high volume of phone calls, resolving tickets
* proactivity in the solution of clients' needs and struggles
* cooperation with different departments within the company
* transcription of recorded call, their analysis, strategy for improvement
* tracking the process of tickets, reporting the quality of the solution
We can offer you
* 5 weeks of vacation + 6 personal days
* 1 paid day off for your volunteerism per year
* cell phone and a plan for unlimited personal use as well
* Sodexo Gastro Pass/Flexi Pass/Multisport Card
* parental benefits
* fresh fruits and office breakfasts
* office events-workshops, tournaments, competitions
To be successful in this role
* minimum of 1-year experience in the customer service
* excellent knowledge of English both in the spoken and written form
* advanced communication skills, proactivity, client-oriented approach
* overall computer literacy and organized style of work
How to apply
Have some questions about the position first? Feel free to contact us!
Or you can just apply for a job offer, send us your cv, and we will contact you with more details.
To see all our open positions, go directly to www.randstad.cz
Zdroj nabídky: Dobrá práce
