Customer support w.German/ part-time possibility

Náplň práce, pravomoci a zodpovědnosti

Your main responsibility will be communication with customers who want to rent apartments, with
travel agencies and colleagues abroad
You will assist customers by phone and email with reservations, upon arrival and during their stay
If the customer does not know what to do, you will help him choose the ideal accommodation
according to his criteria
So, in general, you will provide them with the necessary information, answer their questions and
help them solve their problems

Jiné výhody

Pleasant working environment in a stable company
Great salary + annual bonus
Start as soon as possible or by agreement
Contract for 1 year with the possibility of extension
Possibility of part-time work
Home office
25 days of vacation
Meal vouchers (120 CZK/shift)
MultiSport card contribution or CZK 300 per month on the Sodexo Benefit Card
50% surcharge for weekend hours
50% extra + spare day off on another day for Czech public holidays
10-50% discount on all company property
Corporate events and team building activities
Office in the center of Prague

Osobnostní předpoklady a dovednosti
Our client is a successful provider of accommodation and services. In their portfolio they have 40,000 apartments in 27 countries. They are currently looking for a German-speaking customer support to join the team, who will be responsible for customer satisfaction.

You know how to communicate with people and you are happy to help a person in trouble
You can speak fluent German (at least C1) and English (at least B2)
You don't mind shift work (the morning shift starts at 8:00 a.m., the afternoon shift ends at
10:00p.m. - you choose the shifts yourself a month in advance)
You are willing to work 1-2 weekends a month and on public holidays

Práce v oboru: Administrativa, Služby

Lokality: Praha