Five-star luxury hotel is hiring!

Náplň práce, pravomoci a zodpovědnosti

Do you want to become a part of a multinational team in the heart of Prague? Would you like to be in the first touch with hotel guests? One of the world´s best hotel brands expands its team with Assistant Front Office Manager, Front Office Agent, Reservation Agent, Concierge and Spa Concierge What would your tasks be? –ensure an excellent customer experience for all guests 24/7 –deliver the highest level of service and care –handle all arrivals and departures in an efficient manner –collect guest preferences to ensure guest‘s comfort and update data in the system properly –monitor General and VIP Room Allocations –assist in the smooth flow of the guest’s journey

Jiné výhody

Because our employees always give a little more than everyone else, we also like to give something back: –Signing in bonus in the amount 10 000 CZK for all new colleagues –Relocation bonus in the amount 2 500 CZK for all new colleagues relocating from abroad –Free accommodation – all new colleagues relocating from abroad will be offered 2 months –Public transportation – the hotel will contribute 50% of the amount –MultiSport Card – because we want you to be healthy –„My Day“ – five days off per year –Meal Wallet – every colleague is entitled to have a meal voucher for every shift –Birthday lunch – all colleagues celebrating a birthday in a particular month will receive an official invitation from HR –Guest Experience Program – new colleagues can spend a free night in a hotel during the first year of employment –Uniform and work footwear – hotel contribution –Training and development – hotel focuses on further training and development of its employees, so you feel confident and supported doing the job

Osobnostní předpoklady a dovednosti
–fluent in English and Czech Language –minimum of 2 years experience in a similar position –genuine passion for hospitality and for being of service to our guests –exceptional person who in the blink of an eye knows guest‘s needs –able to solve problems calmly and effectively –EU working permission needed

Práce v oboru: Administrativa, Cestovní ruch, ubytování, gastronomie, Zákaznická podpora

Lokality: Hlavní město Praha