Customer Care Support Analyst with Polish. Urgent

Náplň práce, pravomoci a zodpovědnosti

We are currently looking for new colleagues to join us in our Prague office as
Customer Care Support Analyst with Polish, whose role will be:

Providing complete customer service on the passive customer service phone line
E-mail communication with customers
Communication with customers from Poland
Entering of new contracts in the database and updates
Dealing with requests and complaints of clients

Jiné výhody

Competitive salary
Meal vouchers (in the amount of 110 CZK, 84 CZK paid by the company)
Multisport card
Five weeks of vacation
Three sick days, two free days
Discounted mobile tariff
Cafeteria
Massage at the workplace
Language Courses (Czech, English, Hungarian, French, Dutch, Spanish…)
Internal company events
Loyalty Award (annual bonus)

And many more…

NABÍRÁME MUŽE I ŽENY
Naše inzeráty jsou v některých případech psány v ženském nebo mužském rodě. Tento postup byl zvolen výhradně proto, aby bylo dosaženo co nejvyšší plynulosti textu. V žádném případě se nevyjadřuje genderově podmíněný nebo diskriminační přístup naší společnosti k uchazečům a uchazečkám o volná pracovní místa.

Osobnostní předpoklady a dovednosti
FLEETCOR is a company leading the future of business payments as they specialize in payment solutions, helping businesses control, simplify, and secure payment for fuel, general payables, toll, and lodging expenses. FLEETCOR is one of Forbes´ Global Growth Champions and one of Forbes´ World´s Most Innovative Companies. Do not hesitate and join our team today!

Fluency in Polish
English at communicative level (necessary for the internal team communication,communication with small amount of English speaking customers)
Good communication skills, assertiveness, and resistance to stress
Working experience in the area of customer service is an advantage

Práce v oboru: Administrativa, Služby

Lokality: Praha