Customer Service Representative with ENG and FRENCH

Náplň práce, pravomoci a zodpovědnosti

Our client is known for integrity, technological leadership, and a world-class workforce. You will be working in a Family-Friendly culture and become an important member of a multinational team which is in daily contact with customers and helps to solve various requests and queries. You will play a key role to ensure a positive customer experience. –First point of contact for customer enquires - including complaints, claims, product returns, order status. –Providing support to customers by answering inquiries, troubleshooting customer problems, and taking orders. –Preparing correspondence and fulfills customer needs to ensure customer satisfaction. –Providing information related to account balance and blocked order status –Responsible for order creation, providing information about order status, product availability and complaint handling

Jiné výhody

–Benefits: annual bonus, 25 days of holiday, meal allowance, home office, multisport card, wellness program –Training for fresh graduates and experienced candidates as well –Great location nearby Flora - Prague 3

Osobnostní předpoklady a dovednosti
–Fluent English and French is a must! –Previous experience related to customer service is needed –Very good communication and organizational skills –Available to start immediately

Práce v oboru: Cestovní ruch, ubytování, gastronomie, Služby, Zákaznická podpora

Lokality: Hlavní město Praha