Customer Service Representative with Eng and French

Náplň práce, pravomoci a zodpovědnosti

First point of contact for customer enquires - including complaints, claims, product returns, order status.
Providing support to customers by answering inquiries, troubleshooting customer problems, and taking orders.


Preparing correspondence and fulfills customer needs to ensure customer satisfaction.
Providing information related to account balance and blocked order status
Responsible for order creation, providing information about order status, product availability and complaint handling

Jiné výhody

Benefits: annual bonus, 25 days of holiday, meal allowance, home office, multisport card, wellness program
Training for fresh graduates and experienced candidates as well
Great location nearby Flora - Prague 3

Osobnostní předpoklady a dovednosti
Our client is known for integrity, technological leadership, and a world-class workforce. You will be working in a Family-Friendly culture and become an important member of a multinational team which is in daily contact with customers and helps to solve various requests and queries.
You will play a key role to ensure a positive customer experience.

Fluent English and French is a must!
Previous experience related to customer service is needed
Very good communication and organizational skills
Available to start immediately

Práce v oboru: Administrativa, Služby

Lokality: Praha