HR Contact Center with French, 35-37 000 CZK/m

Náplň práce, pravomoci a zodpovědnosti

Do you speak fluent English and French?
Do you like communication with people and do you want to start your career in HR?
Do you want to work in multinational environment?

If yes, we are looking forward to your CV!

Job tasks:
- Communication with employees and solving HR related queries
- Receive queries via phone, email or chat
- Log contacts into case management system
- Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures
- Escalate queries that cannot be resolved
- Identify gaps in the supporting documentation and cooperate on improvement of processes
- Reporting

The contract is for 6 month with possibility of prolongation and conversion to become core employee.

Start - asap
Whole interview process and full onboarding is virtual as well as work during quarantine is from home office.

Location: Prague

Jiné výhody

Benefits:
- !!! Whole interview process and full onboarding is virtual as well as work during quarantine is from home office !!!
- 5 weeks of paid holiday
- Meal vouchers
- Multisport card
- Continued learning and development
- Teambuilding activities
- Dog friendly office

Send us your CV in English and Czech if you have one.

For more related job opportunities visit www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

Osobnostní předpoklady a dovednosti
- Fluent English and French
- Previous experience with administration tasks or customer service
- Solid command of MS Excel and Word
- Customer dedication and passion
- Pro-active and communicative personality
- Ability to work in an international team

Práce v oboru: Administrativa

Lokality: Praha