Customer care - IT background not required, HPP

Náplň práce, pravomoci a zodpovědnosti

- Supporting internal/external clients using company software
- Troubleshooting - collaborate, cooradinate and if necessary escalate to another department
- Providing complete satisfaction for all customer interactions
- Document transaction in CRM system
- Maintaining the quality of the customer support

Jiné výhody

- Salary 35 - 42.000 CZK
- Flexible shift 10:00 to 19:00
- Company benefits package (5 weeks vacation, sick days, full paid meal tickets, pension insurance, Multisport card...), annual bonus
- Possible career growrth
- Working in an international environment with a strong focus on people development

Osobnostní předpoklady a dovednosti
- High school/University education
- Fluent English
- Great communication skills - ability to obtain detail and accurate information about current issue
- Ability to learn quickly, pro-active approach, empathy, responsibility
- Oportunity seeking
- Previous experience from customer care/administrative jobs is a plus - but graduates are welcome:-)

Práce v oboru: Administrativa, IT, Telekomunikace

Lokality: Praha