Olympus - customer service with German

Náplň práce, pravomoci a zodpovědnosti

You will be responsible for:

Communication with customers via phone or e-mail
Answering technical questions about the camera's settings, explaining functionality, giving advice (you don't have to worry, you will be well-trained)
Informing customers about products and services provided by Olympus
Solving basic customer's issues
Attending various courses (to improve communication, language or technical skills)

Jiné výhody

Benefits:

Full-time job with an unlimited contract in stable company such as Olympus
International team and friendly colleagues
Intense training lasting 6 - 8 weeks
25 days of vacation
3 sick days
Public transport allowance
Paid language courses (including Czech for foreigners)
A canteen within the company area
VIP health care and pension scheme
Subsidized massages
Fitness in the building
Relaxing room in the building
Discount for the company's products or you can borrow company's products out of business hours
Working hours: Monday - Thursday 9:00 - 18:00; Friday 9:00 - 16:45
No shifts, free weekends!
Location - Prague 6

Osobnostní předpoklady a dovednosti
Do you know Olympus? I bet you do! Now you have an opportunity to join this successful company. Olympus's team focusing on customer support of German-speaking countries is looking for a new awesome colleague. You just need to be an English and German fluent speaker and be a positive person. And if you are a fan of photography and cameras, then Olympus's door is open even wider for you.

What do we expect from you?

Fluent German and English - you will support German-speaking countries but internal communication is in English
Experience from the customer service field - it's an advantage but not necessary and that's why this position is suitable for graduates or juniors as well
You love communication with people and helping them to find solutions on their problems
At least a little bit of interest in photography or cameras :-)

Práce v oboru: Administrativa, Služby

Lokality: Praha