Osobnostní předpoklady a dovednosti
Introduction of our client / job offer
For our client Electrolux which shapes living for the better by reinventing taste, care and wellbeing experiences, making life more enjoyable and sustainable for millions of people, we are searching for a successful candidate for a challenging position
CUSTOMER SERVICE SPECIALIST for ELECTROLUX
Job description
- Provide excellent customer service on all inbound and outbound calls\mails
- Process orders, manage backorders, satisfy customers’ needs
- Prepare available stock reports for customers
- Transport booking
- Issue all necessary documents (invoices, delivery notes, credit notes, credit balance) in time and with high precision
- Follow credit policy and process customers in alignment with credit policy
- Customer data and commercial conditions maintenance
- Support B2B portal and EDI
- Manage returns and refusals, prepare return-orders
Desired profile
- Experience in the order desk platform/ sales administration is an advantage
- College or university degree
- Good MS office knowledge including Excel
- SAP knowledge and experience would be a big asset
- English – at least Intermediate, native/ fluent Czech/Slovak
- Customer driven mindset
- Excellent communication skills and great team player abilities
- Proactive, flexible, precise
- Able to work under pressure with problem solving attitude
Offer
- Great team atmosphere and chance to work in a global organization
- Motivating salary range regarding to your previous experience, skills (27.000 - 33.000 CZK + bonuses)
- Benefits: 25 days holidays, meal vouchers, contributions to sports activities, English language courses and many more
- Friendly team and company culture
How to apply
Interested in this vacancy? Does your profile meet our requirements? Would you like to participate in the selection procedure? Simply press the "Reply" button and fill out the contact form on the next page. Do not forget to attach updated CV as well as other documents, if required.
Receiving your application, I will go through your materials and I will get back to you with information on next steps of the selection procedure as soon as possible.
Should you have any questions, please do not hesitate to contact me.
Should you want to explore the full range of available vacancies, please visit www.randstad.cz.
Good luck in selection procedure.
I am looking forward to further cooperation.