Service Desk Analyst with French

Náplň práce, pravomoci a zodpovědnosti

Would you like to go for a perspective and stable job in international company oriented towards your professional growth?

Then this is an opportunity for you!

Non-corporate company is looking for suitable junior/senior IT Service Desk Analysts who would qualify for position of team member for small-scale French team.

You will be dealing with:

- Managing the Service Desk queue in a professional and consistent manner that ensures user incidents, requests and queries are dealt with efficiently

- Maintaining a high level of customer awareness and focus by communicating regularly with other Service Desk team members and IT teams

- Escalating incidents and / or requests to the Service Desk Team Leader or Country Operations Manager when required

Minimum Qualifications:

- Customer focused and service oriented

- General knowledge OR interest to learn IT technologies and processes

- Very good language skills (French/Italian C1, English C1)

- Experience in a similar position is an advantage

Jiné výhody

You can enjoy:

- Competitive salary and regular performance bonuses

- Intensive initial IT trainings and following technical and soft skills trainigs

- 5 weeks of vacation

- Meal vouchers, multisport card, language courses

- Mobile phone with company tariff

- Regular team breakfasts, team buildings and social events

Please, take into consideration that we are able to process only EU candidates.

Minimální požadované vzdělání: středoškolské s maturitou
Pozici vyhovuje i uchazeč se vzděláním: nástavbové/vyšší odborné vzdělání, vysokoškolské II. stupně, student vysoké školy, vysokoškolské I. stupně

Znalosti

• Jazykové znalosti
  • Anglický jazyk - Pokročilý (C1)
  • Francouzský jazyk - Pokročilý (C1)

Práce v oboru: IT

Lokality: Brno-město