IT Customer Care Agent in Brno

Náplň práce, pravomoci a zodpovědnosti

Are you fluent in English? Do you want to work full-time in an international company in Brno in the Czech Republic? Are you the type of person who gets satisfaction from solving problems? Send me your CV and we can talk it over!

You will answer incoming support related phone calls as the first line of contact for the company and help customers with their issues.

The customers will contact you with technical problems related to company products - how to reset a password, how to set up the router, information about the products, etc.

Because of the time difference between you and the customer you need to work between 12 pm and 8 am, always 8 hours long shift. The employer realizes it's not always easy and that's why you get 40% extra during night shifts.

Jiné výhody

We know your price, therefore, we offer you a fair salary 26.000 - 27.000 CZK (30-32.000 CZK if you prefer night shifts) and interesting benefits.

An additional week of vacation, so you can get enough of the rest.

We will offer you further training & development because we want you to grow with us.

With relocation will help you our relocation package.

Minimální požadované vzdělání: Secondary school student

Požadovaná praxe

• Pozice je vhodná pro absolventa

Znalosti

• Language skills
  • English - Upper intermediate (B2)

Osobnostní předpoklady a dovednosti
Advanced spoken English (B2-C1 level).

Basic knowledge of communication technology, e.g., INTERNET, TV, PHONE, etc.

Práce v oboru: IT, Zákaznická podpora

Lokality: Brno-město