Help to provide perfect IT services! (Helpdesk Operator)

Náplň práce, pravomoci a zodpovědnosti

We are an international company providing telecommunication services. Our goal is to satisfy all our customers, which wouldn’t be possible without the help desk team. If you are the type of person who gets satisfaction from solving problems and has a passion for helping others than you are the ideal candidate! I will be looking forward to your English CV.

Skype interview and relocation package 750$ for EU Citizen!

What would you do?

As a part of our helpdesk team, you will help customers with their technical and non-technical issue connected with our services. You would be responsible for answering phone calls and e-mails to recover customer's satisfaction. Don’t worry you don’t do any teleshopping, it’s not an active line. The whole time you will get support from young and friendly colleagues originate from all our the world.

Jiné výhody

What would you get?

Nice average salary 26.000-27.000 CZK that can grow up to 32.000 CZK when you prefer night shifts. You will get company benefits such as meal vouchers, 25 days of holiday, education, sick-days and other. This is a great opportunity to use your language skills on daily basis, work in an international environment and gain valuable experience and knowledge. Relocation package for EU Citizen.

Advantage! If you have technical education, experience in customer care, or native level of English, we will place a monetary value on it.

Don't miss your chance!
Send me your English CV and expect my call.

Contact me with your English CV on e-mail: jakub.pycha@manpower.cz, or tel. no.: +420226257586

Minimální požadované vzdělání: Secondary without school-leaving examination
Pozici vyhovuje i uchazeč se vzděláním: Secondary with school-leaving examination

Znalosti

• Language skills
  • English - Upper intermediate (B2)

Osobnostní předpoklady a dovednosti
What do we need?

The key competence for this job is fluently spoken English at least on level B2. You also need a logical mindset and a passion for problem-solving. You should have a technical overview and willingness to gain new knowledge. You don't need any experience in the field. Enthusiasm to work and learn is all you need.

Práce v oboru: Administrativa, Zákaznická podpora

Lokality: Brno-město