Client Support Professional with FRENCH

Náplň práce, pravomoci a zodpovědnosti

Ref. č.: 20-28-261730. Great role for people who speak both ENGLISH and FRENCH. Full training is covered, so being a graduate is not a big deal! Experienced professionals can build up their knowledge and learn a lot as well. You will enjoy dynamic and multinational environment and melt into a team of professionals in the city center of Prague. This job is a great combination between CUSTOMER SERVICE and ADMINISTRATION. Your new role will include: Taking care of an assigned portfolio of customers Assist customers with how-to’s Handling customer service inquiries and issues via telephone or email Establish and maintain effective working relationships with co-workers, supervisors and customers Perform day-to-day administrative tasks on request such as maintain records and process paperwork Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback Supporting the customer during the entire order to cash process Maintaining and managing relationships with them Solving possible issues and giving an advice if needed

Jiné výhody

Meal vouchers Flexi pass Language courses Covering first 2 days of sickness with 100% of salary Life insurance program and Pension savings plan Location in the city centre International team and environment Career opportunities in the one of the most successful companies in the world

Osobnostní předpoklady a dovednosti
Fluent English and French are a must Being professional and having positive attitude is desired Strong communication, listening and problem solving skills are essential Previous customer service work experience or in a coordination is a plus, but not a must Being independent and responsible person PC skills Excellent organizational ability, including planning well and managing responsibilities effectively Previous experience is not required.

Práce v oboru: Zákaznická podpora

Lokality: Hlavní město Praha, Praha-východ, Praha-západ