Customer service with Turkish

Náplň práce, pravomoci a zodpovědnosti

Responsibilities
• Communication with customers via email, occasionally phone
• Delivering professional customer care
• Responding to inquiries regarding repair of customers’ products – repair lead times and prices, delivery times and quality related inquires
• Build sustainable relationships of trust through open and interactive communication
• Be happy to help and advice customers with a smile

Jiné výhody

Benefits
• Competitive salary with bonus scheme
• Opportunities to progress in your career
• 5 weeks of vacation
• Pension and Life Insurance contribution
• Discounted meals in the company canteen, fruit days
• Multisport card for 250 CZK/month
• Discounted mobile phone tariff and banking benefits
• Cafeteria program (benefits according to your preferences)
• Continuous training and development program, language courses paid by the employer
• Charity events
• No dress code and no night shifts
Location: Brno, Czech Republic
Working hours: Flexible with set core hours
Starting date: ASAP
Recruitment process: Face-to-face or phone/Skype interviews

If you are interested in this opportunity, please apply or send me your resume.

Looking forward to our cooperation
Anna Gabaľová, REED – MSS
Anna.Gabalova@reedglobal.com

Follow us on our company website: www.reedglobal.cz, www.facebook.com/RSRCzechRepublic

By answering to this advertisement or sending your CV and other personal materials, you consent to the collecting, processing and storage of your personal data in accordance with Act No. 101/2000 Coll. Privacy. This consent is valid for 3 years from sending.

Minimální požadované vzdělání: Secondary with school-leaving examination

Znalosti

• Language skills
  • English - Upper intermediate (B2)
  • Turkish - Advanced (C1)

Osobnostní předpoklady a dovednosti
Qualifications
• A fluent knowledge of Turkish and English (C1 level)
• Great communication skills
• Ability to multitask and good time management skills
• Positive approach to work and new challenges
• Experienced MS office user
• Valid work permit for Czech Republic

Práce v oboru: Administrativa, Zákaznická podpora

Lokality: Brno-město