Customer Service Representative with French

Náplň práce, pravomoci a zodpovědnosti

- Respond professionally to customer enquiries via email, phone & chat.
- Always be willing to go the extra mile to exceed customer expectations.
- Conduct customer training sessions to help our customers exercise their products.
- Analyse and provide technical troubleshooting where necessary.
- Participation with adhoc projects and site testing.

Jiné výhody

Benefits:
- 25 days vacation
- Salary above average
- Relocation assistance
- Life insurance
- Health care program
- Language courses
- Food vouchers
- Gym membership program
- Trainings and career progression opportunities

Are you interested in this position? Please fill in the contact form or send us your CV both in English and Czech language with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.



For more related job opportunities visit www.grafton.cz/en/job-search?disciplines=business-services


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Osobnostní předpoklady a dovednosti
- Fluent knowledge of English and French language.
- Excellent communication skills.
- Previous customer service experience, preferably in a call centre.
- Computer literacy with the ability to learn customer service software applications.
- Technical troubleshooting skills an advantage.
- Customer and detail oriented.
- Strong team player.
- Ability to multitask.

Práce v oboru: Služby

Lokality: Brno