Admin and Customer Support with Italian

Náplň práce, pravomoci a zodpovědnosti

Ref. č.: 20-28-250732. ITALIAN * CUSTOMER SERVICE * ADMINISTRATION * GREAT SSC * Your role will be pro-active, varied and communicative: Responsibility for Customer Service supporting one of the European business units Order entry and customer claims process Maintain high customer service levels Participate in cross-functional process improvement initiatives Liaise with multiple stakeholders to ensure issues are identified, tracked, and resolved in a timely manner Monitor and report Key Performance Indicators (KPIs)

Jiné výhody

And what can you expect in return? Flexible working hours 5 weeks of vacation Meal Vouchers Refreshment at the workplace Employee Recovery Contribution Pension Fund Contribution Further to this they will also provide: A fun, challenging, fast-paced but supportive environment Opportunity to develop and progress within the company Opportunity for further academic training Opportunity to participate in innovation programmes which recognise and reward new ideas

Osobnostní předpoklady a dovednosti
And what do you need to apply? High School Education or Bachelor’s Degree in business, finance or similar field preferred 1 year experience is necessary Operational business knowledge required Experience in shared services center environments preferred Strong organizational skills Must be detail oriented Must be proficient in Excel Proficiency in both written and spoken Italian and English is required

Práce v oboru: Zákaznická podpora

Lokality: Hlavní město Praha