People Business Services Process Manager

Náplň práce, pravomoci a zodpovědnosti

PURPOSE OF ROLE
* To assist the Macro Process Lead in the development and implementation of all aspects of the PBS strategy, planning, execution and compliance, define and plan the achievement of goals and objectives across all PBS and operations of the BSC organization, as well as monitor the service level agreements.
* To oversee all functional and technical aspects of the PBS BSC organization.
* To manage the PBS process activities in order to meet departmental SLA/KPI requirements for service and quality at optimum cost.

KEY TASKS AND ACCOUNTABILITIES
Manage the process activities associated with PBS, such as:
* Sourcing and Master Data Management
* Data and Performance Reporting
* People Continuity, ABI University support and reporting
* Internal communication activities in BSC and Europe
* Payroll Europe support
* Employee master data
* Time registration
* Fleet management
* Certificates and reporting management
* Achieve forecast objectives for bookings, sales, job margin and cash flow
* Ensure team members receive orientation and appropriate development opportunities
* Provide regular and effective performance feedback to

Minimální požadované vzdělání: University education (Master's degree)
Pozici vyhovuje i uchazeč se vzděláním: University education (Bachelor's degree)

Znalosti

• Language skills
  • English - Upper intermediate (B2)

Osobnostní předpoklady a dovednosti
Level of educational attainment required:
- University / College degree in Economics, Business management or related field

Experience:
- 3+ years experience in managing a team
- Experience in working in an ERP environment an advantage
- Experience in working in a multi-national environment
- Experience in working in a process-oriented organization an advantage
Shared Services experience a plus

Functional / Process Competencies:
- Work in a multi-cultural environment
- High level of service mindset

Leadership skills
- Strong organization skills, adheres to deadlines
- Good business sense
- Strong influencer, able to challenge management and staff where appropriate
- Charismatic and dynamic
- Highly results focused
- Highly structured and systematic approach to delivering business solutions
- Excellent team player, able to develop strong relationships with colleagues and peers
- Leads by example, and lives the company's values
- Ability to coach and motivate team members and foster a cooperative team environment
- Ability to communicate effectively both orally and in writing.
- Ability to build productive working relationships across functional areas
- Capable of being entrusted with "confidential" information
- Ability to cultivate an environment focused on customer satisfaction

Technical / System Competencies:
- Demonstrates negotiation skills
- Good analytical and problem solving skills
- Computer skills (Excel, PowerPoint, MS Project, etc…)
- Excellent writing and verbal communication skills
- Able to work on own initiative and prioritize workload effectively
- Ability to trouble shoot problems for others
- Ability to coordinate the development of report documentation

Language skills:
- English - advanced
- German / NL / FR - upper intermediate - are an advantage

Práce v oboru: Management

Lokality: Praha