Slovak Speaking Advisors Needed in Athens! Lots of benefits!

Náplň práce, pravomoci a zodpovědnosti

• Receiving Inbound calls, E mails and Chats from existing consumers requiring product support in both Slovak and English.
• Maintaining, analyzing, troubleshooting and attempting repair of all products.
• Investigating errors and problems
• Ensuring that call returns to clients are completed in a timely fashion and consumer issues are resolved.
• Communicating clearly and gently with all consumers

Requirements

• Fluency in both Slovak and English
• Proper phone etiquette
• Ability to speak and write clearly and accurately
• Advanced Tech Skills
• Knowledge of customer service principles and practices
• Effective listening skills
• Willingness to co-operate with others and work to the greater good
• Multi-tasking capabilities

Jiné výhody

We Offer you:
• Excellent monthly salary (More than twice a Greek speaker is earning nowadays)
• Monthly performance bonus.
• Extra Payment for Overtime, Sundays and Greek Holidays
• 2 Extra salaries per year (Christmas – Easter – Summer )
• Bonus for referring new colleagues
• 20 days annual paid holiday
• Great relocation package: Airplane Tickets / Transportation from Airport / 2 Weeks Free Accommodation
• Special Discounts and Offers for all employees
• Training using the latest technology
• Ongoing IT and Soft skills training provided by our specialists keeping you updated
• Career development opportunities
• Pension plan & Health insurance coverage
• International, multicultural modern working environment
• On-site canteen & Casual dress code
• In-House doctor and examination center & Free Greek courses
• Location easy to reach by Public Transport
• Employee Relations team to help new hires integrate in the Greek lifestyle and culture
• Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc.


You may send your CV via mail at “apply_cv@gr.teleperformance.com” or upload it directly in our database “https://careers.teleperformance.gr/en-US/search”
For more information please contact us via: https://www.facebook.com/tpjobgreece/?fref=ts

Learn more about our multicultural TP Greece family:
https://www.teleperformance.com/en-us/greece/about-us
https://www.youtube.com/watch?v=ig48npam8aM&t=10s
https://www.facebook.com/TeleperformanceGreeceOfficial/?fref=ts
https://www.youtube.com/watch?v=LxnhjaO_TCM
https://www.youtube.com/watch?v=J0T8oN2E3hU
https://www.youtube.com/watch?v=yAMJsWmzuv8&t=7s

Minimální požadované vzdělání: Secondary without school-leaving examination
Pozici vyhovuje i uchazeč se vzděláním: Secondary with school-leaving examination

Práce v oboru: Administrativa, IT, Telekomunikace

Lokality: