Call Operator, IT/Technical Support Specialist, Technician
Místo práce:
Druh pracovního poměru: full-time
Náplň práce, pravomoci a zodpovědnosti
We are currently recruiting Czech speakers, who can deliver customer services with the highest level of professionalism, integrity and empathy to clients. Technical Support Representatives will provide technical and network problem resolution to customers by performing some relevant questions, while guiding users through step-by-step solutions.
• Receive inbound calls, E mails and Chats from consumers requiring product support in both Czech and English.
• Maintain, analyze, troubleshoot and attempt repair of all products.
• Investigate issues and solve problems
• Speak clearly and inform accordingly the consumers.
• Manage the length of the calls ensuring minimum consumer inconvenience.
• Stay current with system information, changes and updates
Jiné výhody
• Competitive salary for the Greek market
• International modern working environment
• Career development opportunities
• Extra Payment for Overtime, Sundays and Greek Holidays (75 %)
• Extra Payment for night shifts (25%)
• Monthly performance Bonus
• Employee referral Bonus
• Great relocation package: Airplane Tickets/ Transportation from Airport/
• 2 Weeks Free Accommodation
• Special Discounts & Offers for all employees
Paid training using the latest technology
• 2 Extra salaries per year ( Christmas / Easter- Summer)
• On-site canteen & Casual dress code
• In-House doctor and examination center & Free Greek courses
• Employee Relations team to help new hires integrate in the Greek lifestyle and culture
You may send your CV via mail at “apply_cv@gr.teleperformance.com” or upload it directly in our database “https://careers.teleperformance.gr/en-US/search”
For more information please contact us via: https://www.facebook.com/tpjobgreece/?fref=ts
Learn more about our multicultural TP Greece family:
https://www.teleperformance.com/en-us/greece/about-us
https://www.youtube.com/watch?v=ig48npam8aM&t=10s
https://www.facebook.com/TeleperformanceGreeceOfficial/?fref=ts
https://www.youtube.com/watch?v=LxnhjaO_TCM
https://www.youtube.com/watch?v=J0T8oN2E3hU
https://www.youtube.com/watch?v=yAMJsWmzuv8&t=7s