Customer Support Assistant with GERMAN

Náplň práce, pravomoci a zodpovědnosti

Ref. č.: 20-28-238824. Are you fluent in GERMAN and ENGLISH?Would you like to work for an INTERNATIONAL company in PRAGUE? APPLY NOW!!! Use this unique opportunity to work and carve your own career path in an international company, which will provide you with great package of benefits. We are looking for people with strong communication skills who can demonstrate an excellent telephone manner. Your responsibilities: To be part of a team, which is a first level of contact for employees of the company and is connected to all other levels. Answering customer/client telephone calls and emails in a timely and professional manner - resolving majority of client request during initial contact. Ensuring that the needs of all employees/customers/clients are met. Escalating queries to the appropriate departments. Cooperation with other departments within the company.

Jiné výhody

25 days of paid holidays Unlimited period contract Flexible working hours Health and accident insurance Referral bonus Meal vouchers Fruit and refreshment on the workplace Multisport Card Trainings Opportunity for career growth both horizontally and vertically Team buildings and company events Brand new offices close to the city centre

Osobnostní předpoklady a dovednosti
At least high school education Fluent in German and English Working experience in a customer service role is an advantage Superb communication skills Excellent organizational and problem-solving skills Team work while ensuring follow up on individual responsibility

Práce v oboru: Zákaznická podpora

Lokality: Hlavní město Praha