Customer Representative with Russian (work visa provided)

Náplň práce, pravomoci a zodpovědnosti

What will be your job:

As a Customer Care Representative, you are responsible for the effective and customer-friendly telephone support for customers of the client with technical questions concerning smart phones and other telecommunication devices.

Most of the time you are the first point of contact for customers calling our contact center. You provide technical support to our customers (business-2-consumer) and try to exceed their expectations during each call. Customer Care Representative is always portraying the company in a positive light and effectively managing sensitive issues.

Jiné výhody

• Work for one of the most renowned companies in the world;
• Initial and ongoing professional trainings with the focus on products and communication;
• Competitive salary, bonuses and benefits, refreshment in the office, relax room;
• The opportunity for professional and personal growth;
• Friendly team;
• Modern office right near metro station.

Minimální požadované vzdělání: Secondary without school-leaving examination
Pozici vyhovuje i uchazeč se vzděláním: Secondary with school-leaving examination, Follow-up/Higher Professional Education, University education (Master's degree), University student, University education (Bachelor's degree)

Požadovaná praxe

• Pozice je vhodná pro absolventa

Znalosti

• Language skills
  • English - Intermediate (B1)
  • Russian - Proficiency (C2)

Osobnostní předpoklady a dovednosti
• Native Russian;
• Conversational English;
• Customer care experience is a big advantage;
• Open minded and flexible personality;
• Willingness to learn.

Práce v oboru: Administrativa, Státní správa, samospráva, Zákaznická podpora

Lokality: Praha