Místo práce: Hlavní město Praha (informace o místu práce: Praha)
Náplň práce, pravomoci a zodpovědnosti
Job description
· The Network Administrator works on various international projects for customers around the globe
· Ensures the stable operation of customer networks and connected peripherals
· Analyze and resolves network hardware and software problems in timely and accurate fashion, and provides end user training and support when required
Responsibilities
· Manage and troubleshoot all network hardware and equipment, including routers, switches, wireless AP etc. to ensure stable and reliable operation
· Proactive monitoring of customer networks
· Organize daily support tickets (incidents, service requests) and finish them on time, often with cooperation with other support teams, ISP and the customer
· Recommend network improvements and upgrades
· Develop, document and train on hardware installation and troubleshooting procedures
· Take on call role to provide 24/7 support for customers
Jiné výhody
• benefits (travel tickets, meal vouchers, salary in addition, contribution to the pension fund etc.)
• stable international company